1. Can a cord be attached to every type of hearing protector?

(A.) We supply a cord with the Compact FlexComfort and ClearSound as a standard accessory. A cord is available as an option for the other types, apart from the SafeSound. It is still in development.

2. Why does the SafeSound shut out everything with the SoloCom?

(A.) The SoloCom is intended to enable you ‘to hear what is said properly’. If this combination were to allow surrounding noise through, it would be at the expense of being able to understand speech. The result, furthermore, would be that users would increase the volume with the risk of damaging their hearing.

3. Which mobile phones and radio phones are suitable for use in combination with the SoloCom?

(A.) See Hearing protectors for an up-to-date list.

4. Are ER filters mutually interchangeable?

(A.) Yes, ER filters are mutually interchangeable. Depending on the level of noise, there are people who use more than one pair of filters. Although they are interchangeable, we do not advise changing filters on a daily basis. There is a risk that the filter hole becomes flexible and reduces its grip on the filter. Please consult your hearing specialist for more information.

5. I have slight hearing loss. Should I still wear hearing protection?

(A.) Yes. To prevent further loss, it is advisable to wear hearing protection in noisy surroundings.

6. Is it possible to place a detectable (metal) ball in the hearing protector?

(A.) Yes it is. People who work in the food industry often make use of this option because, for example, safety regulations require the loss of personal protection equipment to be able to be quickly detected. The detectable (metal) ball in a hearing protector ensures that it can be found quickly using a magnet.

7. Can I let my employees listen to music without putting them at risk of damaging their hearing?

(A.) The ELACIN SafeCom Music automatically limits the noise level to a level of 82 dB(A), irrespective of the source of the music it is connected to. This means that the noise level is reduced to a safe value and people can enjoy the music in peace.

8. Why is there no microphone on the SoloCom for a radio phone?

(A.) To limit the strain the SoloCom places on the hearing protector as much as possible, the SoloCom is fitted with a relatively thin and particularly lightweight cable. Radio phone connections are fitted with relatively large, heavy connectors, designed for ‘thick’ cables. The two cannot be combined. Separate handsets are available for most radio phones to which the SoloCom can be connected with a smaller connector. The advantage of this is that the SoloCom cabling is less obstructive.

9. I work in a plant that uses noisy machines and I’d like to communicate with my colleagues by radio phones. Have you a solution for this?

(A.) A SafeSound hearing protector in combination with SoloCom earphone is ideal for this. The SoloCom is connected through the radio phone handset.

10. Can I use the SoloCom in combination with my MP3 player?

(A.) The volume emanating from the SoloCom is not limited. That is why the SoloCom may not be used to listen to the MP3 player on your mobile phone, for example. It is a product intended to enable maximum communication in work-related situations.

11. Does the SafeSound hearing protector (that is supplied in combination with a SoloCom earphone) have an attenuation filter or is the attenuation in the earphone in de SafeSound?

(A.) Two SafeSound hearing protectors with attenuating filter are supplied with every SoloCom earphone. When you connect the SoloCom earphone to a hearing protector, it replaces the filter. The earphone seals off the surrounding noise as much as possible to enable speech to be understood to the full.

12. Which colours can I order for my ELACIN hearing protectors?

(A.) The standard colour for our hearing protectors is transparent, apart from the ClearSound and SafeSound hearing protectors, which are supplied in turquoise and a warm grey respectively. However, all our hearing protectors are also available in beige, blue, yellow, red and black at an additional charge.